Can I recover my account if I lose access to my email?

Modified on Thu, 26 Sep at 12:38 PM

If you've lost access to your registered email address and need to recover your TimelyBills account, follow these steps:


1. Contact Support: Send a detailed request to support@timelybills.app, explaining the issue and that you no longer have access to your old email.


2. Provide Verification: Include the necessary details to verify your identity. This may include:

  • Your old email address
  • Account username
  • Phone number
  • Recent transaction details (e.g., exact amount and date)


3. Request an Update: Ask support to update your account with your new email address.


Support will assist in verifying your identity and help recover or update your account.

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