If you're unable to view another user's account in the group, please follow these steps:
1. Verify Account Sharing
- Ask the user to confirm they have shared their account with the family group. Ask them to follow below steps:
- Navigate to Dashboard > Accounts.
- Select the account they wish to share.
- In the Account Details screen, click Share in Group (located above the current balance).
- Choose one of the following options:
- Share Account: Share account details without transaction information.
- Share Account with Transactions: Shares both account details and transactions.
2. Sync Data
If the account is shared but still not visible, try syncing your data:
- Go to Dashboard > Menu > Profile.
- Scroll down and click Sync All Data.
3. Contact Support
If the issue persists, please contact us at support@timelybills.app for assistance.