We aim to offer you a secure, risk-free experience when connecting your bank accounts for a smarter money management.
However, there may be a few reasons you're facing issues with the online bank connection:
Incorrect bank credentials: Your login details may have changed or expired. Please verify them directly with your bank.
Not able to receive the OTP through SMS or email: If you're not receiving the verification code, please contact us at pro.support@timelybills.app so we can coordinate with our trusted data aggregator to resolve the issue.
Correct OTP not working: If you've entered the correct OTP and still can't log in, try disconnecting the bank institution. If the problem persists, reach out to us for further assistance.
Slow internet connection: A stable internet connection is required. Please check your data connectivity and try again once your connection is restored.
| In case you still not able to see the required transaction, please connect with us at pro.support@timelybills.app |