What should I do if i experience synchronization issue across devices?

Modified on Thu, 26 Sep at 12:40 PM

If you're having trouble with data synchronization across your logged-in devices, please follow these steps:


1. Manually Trigger Synchronization: Go to Dashboard > Menu > Profile > Sync All Data to initiate synchronization.


2. Check Your Internet Connection: Ensure that all devices have a stable and active internet connection, as connectivity issues can disrupt synchronization.


3. Update the App: Make sure you have the latest version of the app installed on all devices. Outdated versions can lead to synchronization problems.


4. Refresh Your Connection: Sign out of your account on all devices, then sign back in. This can help refresh the connection and resolve any issues.


5. Contact Support: If the problem persists, reach out to us at support@timelybills.app. Please provide details about the issue, any troubleshooting steps you've already taken, and include screenshots if possible for faster assistance.


By following these steps, you can help ensure smooth synchronization across all your devices.

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