If you don’t receive the OTP (One-Time Password) during login, follow these steps to resolve the issue:
1. Check Your Email: Look in your inbox, spam, or junk folders, as the OTP may have been filtered.
2. Verify Email Address: Ensure that the email you entered is correct and matches the one linked to your TimelyBills account.
3. Resend OTP: Use the "Resend OTP" option in the app to request a new code, as the original may have expired.'
4. Stable Internet Connection: Check that your device is connected to a reliable internet network, as this can affect OTP delivery.
5. Use the Latest OTP: Ensure you are entering the most recent OTP, as previous codes may have expired.
6. Refresh Email: Try refreshing or restarting your email app to see if the OTP arrives.
7. Update the App: Make sure you're using the latest version of the TimelyBills app, as updates can fix issues related to OTP delivery.
8. Wait and Try Again: If there’s a temporary delay, wait a few minutes before requesting a new OTP.
If the issue persists, contact TimelyBills support at support@timelybills.app and share any troubleshooting steps you've already tried.